Context is everything…

An Emergency Call Centre worker in London , has been fired, much to the dismay of her colleagues who are reportedly unhappy with her dismissal.

It seems a male caller dialled 999 from a mobile phone stating,
“I am depressed and lying here on a railway track. I am waiting for the train to come so I can finally meet Allah.”

track vs lineApparently, “Remain calm and stay on the line,”

… was not considered to be an appropriate response…

Context matters!

P.S. A more appropriate response can be found on Lifeline’s website:—Information/Preventing-Suicide/Preventing-Suicide


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